Shipping as usual in Level 3. Free crystal with every order ✨

Shipping and Returns


We ship within New Zealand and offer free delivery for orders over $110. 

 

Shipping rates and times:

Auckland: $6
Delivered in 1-2 business days
North Island urban: $7.50
Delivered in 1-2 business days
South Island urban: $7.50
Delivered in 2-3 business days
Rural delivery (North & South Island): $10
Delivered in 2-3 business days 
Delivery does not require a signature but if you want signature-required delivery please contact us at hello@motherandwise.co.nz once you have placed your order and we can organise this at no extra charge. 
Click and Collect
We also offer free click and collect in Takapuna and we will contact you to arrange a pick up time. 

Refunds/Exchanges

We do not offer refunds or exchanges for change of mind.

Damages/Returns

We will always strive to ensure your goods arrive to you in immaculate condition by using appropriate packaging for shipping. If your goods arrive and they are damaged or not in the expected condition, you agree to contact us within 5 days of receiving your goods. We do offer refunds for defective goods, you must also notify us within 5 days of receiving your goods that they are faulty to arrange a refund or exchange. We will liaise with the company involved if your items are faulty, to ensure a replacement item is sent to you & we will work as quickly as possible to solve any issues. Please do not return any goods without first contacting us to arrange a return.